Terms and conditions
Terms and Conditions – Nelaro
By making a purchase on Nelaro, you accept the following conditions:
Purchase Process
All orders are subject to availability.
Once the order is placed, you will receive a confirmation email.
We reserve the right to cancel orders due to stock errors, pricing errors, or suspected fraud.
Payment Methods
We accept secure payments through external platforms.
We do not store banking details or full card information.
Shipping
We offer international shipping.
Delivery times are estimated and may vary depending on destination, logistics, or periods of high demand.
Tracking
Once your order has been shipped, you will receive tracking information when it becomes available.
Returns
You have 30 calendar days from the receipt of your order to request a return.
Please refer to our Returns Policy for more information.
Responsibility
We are not responsible for delays caused by third parties, customs, logistics services, or situations beyond our control.
Intellectual Property
All content on this website, including images, texts, and designs, belongs to Nelaro or its respective owners.
Data Protection
We process your data in accordance with our Privacy Policy and applicable regulations.
Contact
For any questions, you can write to us at: